Last updated: 2026/01/17
We take pride in the quality of our products and want you to be satisfied with your purchase.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
Your order number
A brief description of the issue
Clear photos of the product and packaging
If the claim is approved, we will offer a replacement or a refund, at our discretion.
Due to the perishable nature of food products:
We do not accept returns of opened or used items
We do not offer refunds for change of mind
Approved refunds will be processed back to the original payment method.
Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.
Last updated: 2026/01/17
Orders may be cancelled within 12 hours of purchase, provided the order has not yet been processed or dispatched.
Once an order has been packed or shipped, it cannot be cancelled.
To request a cancellation, please contact us as soon as possible at:
nicolaas.steenekamp@gmail.com
If your site offers subscriptions or pre-orders, these may be cancelled up until the processing date stated at checkout.
Last updated: [insert date]
By accessing or purchasing from the Baba Abus website, you agree to the following Terms of Service.
This website is operated by Baba Abus. Throughout the site, the terms “we”, “us”, and “our” refer to Baba Abus.
We reserve the right to refuse service to anyone for any reason at any time.
All products are subject to availability. We reserve the right to discontinue or change product descriptions, pricing, or packaging without notice.
While we make every effort to display products accurately, colours and appearance may vary slightly depending on your device.
Prices are listed in Rand and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be received in full before orders are dispatched.
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by courier services, weather conditions, or circumstances beyond our control.
Risk of loss passes to the customer upon delivery.
Our Refund Policy forms part of these Terms of Service. Please review it carefully before making a purchase.
All content on this website, including text, images, logos, and branding, is the property of Baba Abus and may not be copied, reproduced, or used without written permission.
To the fullest extent permitted by law, Baba Abus shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Products are intended for normal culinary use. Consume responsibly.
These Terms shall be governed by and interpreted in accordance with the laws of South Africa.
For questions about these Terms, please contact us at:
nicolaas.steenekamp@gmail.com
